Phone System

Free Calling Plan for Microsoft 365 E5 Customers

Until this announcement, Microsoft 365 E5, the gives you everything plan for Microsoft 365 excluded one critical piece: a Calling Plan. The Microsoft 365 E5 license included the Phone System license and the Audio Conferencing license. This mean you had the licenses to use PSTN Audio Conferencing and to receive incoming calls but you would either need standalone Calling Plans for Microsoft 365 or pay Communication Credits for calls.

With the news of a Calling Plan for Microsoft 365 E5 customers, you will be able to, at no extra charge, get a 120-minute Domestic Calling Plan for each of your licensed E5 users.

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Microsoft 365 Enterprise Voice Plans and Pricing

People talk. Whether it be one-to-one or many-to-many, people talk. If you want to be able to give users the ability to make and take phone calls to non-Teams users then you need to enable voice elements of the service. Without these voice elements, Microsoft Teams users are only able to perform Teams-to-Teams calls. If you’ve come from a Skype for Business background, this is the same as the choice between PC-to-PC calling and Enterprise Voice. Microsoft 365 Enterprise Voice Plans are here to simplify things and hopefully make them cheaper too.

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